The other day I was listening to an audio English lesson on business English and I felt intrigued by its topic, which was dealing with difficult people. I had to think a lot about what was said because it felt genuinely true and applicable to our lives generally, not just to those professional ones. In a nutshell, the thing is that there are quite a few people in our jobs, in our neighbourhood and generally everywhere we find ourselves, which we find hard or almost impossible to put up with. We usually blame them and although in many cases we may be right, sometimes – and probably more often than…